Thank you for shopping with Gardeace LLC. Below is the detailed shipping information for our products, including Floor Standing Ashtray, Glass Ashtray, Marble Ashtray, and Metal Ashtray.

Shipping Methods and Delivery Times

Standard Shipping: 7-14 business days
Expedited Shipping: 3-7 business days
Overnight Shipping: 1-2 business days
Please note that delivery times are estimated and may vary based on your location and the availability of the products.

Shipping Rates

Standard Shipping: $5.99 (free for orders over $50)
Expedited Shipping: $15.99
Overnight Shipping: $29.99

Processing Time

Orders are typically processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

International Shipping

We currently offer international shipping to selected countries.
International shipping rates and delivery times vary by destination and will be calculated at checkout.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order through our website under the “Track Order” section or directly via the carrier’s website.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.
Some items may be subject to shipping restrictions due to local laws and regulations.

Delays

While we strive to deliver your order on time, there may be delays due to unforeseen circumstances such as severe weather, customs delays, or carrier issues.
In case of significant delays, we will notify you via email.

Damaged or Lost Packages

If your package is damaged during transit or lost, please contact our customer service immediately at francisharte@gardeace.com or +1 3014798128.
We will work with the carrier to resolve the issue and ensure you receive your order promptly.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Refund Policy.
Contact Us

If you have any questions or need further assistance regarding shipping, please feel free to contact us:

Company: Gardeace LLC
Address: 2 Old Post Ln, Saint James, NY 11780
Email: francisharte@gardeace.com
Phone: +1 3014798128
Thank you for choosing Gardeace LLC. We appreciate your business and are committed to providing you with the best service and products.